Standards of Condition

Honestly
graded.
Beautifully
described.

A full-disclosure grading system applied to every piece we list — so you know exactly what you're buying before it arrives.

5Condition Grades
100%Actual Photography
15Years of Experience
Hermès Golden Brown Togo Leather Birkin 35

Our Promise

Full disclosure, always

Our Standard

No surprises.
Just the truth
about each piece.

At Siopaella we employ a full-disclosure policy and have a hierarchy of standards in place when listing each item for sale. Every piece is photographed by us, in our Dublin studio, exactly as it arrives — so what you see on screen is what you will receive in hand.

Our condition grade sits alongside accurate, descriptive copy on every product page. If you'd like additional images, a video, or a closer look at a specific detail, we are always delighted to provide it on request.

"Pre-loved means lived in. We tell you exactly how much."

The Grading Ladder

Five grades,
one honest scale.

From an untouched piece with tags attached, through to a much-loved item with prominent wear — each grade is defined by what you can expect to see, never by what we'd like you to assume.

Grade 01

Pristine

Brand new and never used. Items show no signs of being worn and original tags remain attached. Packaging, dust bags, cards and ribbons are typically present and noted on the product page.

As new
Tags attached

Grade 02

Excellent

Tags are no longer attached, but the item is in perfect condition with only the faintest signs of gentle wear — for example, light scuffs to a surface or a minor mark on the dust bag. Functionally indistinguishable from new.

Near new
Gently handled

Grade 03

Very Good

Light to moderate visible use. Expect any of the following: slightly worn corners, minor scuffs across the body, light hardware tarnishing, fabric lightening, small stains or snags, and shoe-sole scuffing. Always documented in the listing photography.

Light to
moderate use

Grade 04

Good

More noticeable wear patterns — discolouration, fabric stains, snags, worn corners and handles, hardware tarnishing, leather creasing, and possible interior markings. A piece with character and history at a more accessible price point.

Noticeable
wear

Grade 05

Fair

Very prominent wear which may include corner holes, severe scuffs, exposed bag piping, and exterior or interior marking that is clearly visible. Listings at this grade are priced accordingly and described in full.

Well loved
Prominent wear

Inclusions & Disclosure

Louis Vuitton Neverfull with original accessories

What's included

Original packaging
isn't always included.

Original tags, dust bags, authenticity cards, care cards and boxes are not always supplied with a pre-loved piece. Where they are present, we will photograph and list them on the individual product page.

Dust Bag

Listed when included

Authenticity Card

Listed when included

Care Card

Listed when included

Original Box

Listed when included

Receipts

Listed when included

Original Tags

Pristine grade only

Questions on a grade?

See something you love?
Ask us anything.

Want more photographs, a short video, or a closer look at a specific detail before you commit? Our team is at the shop in Dublin six days a week — just reach out.

Email the team WhatsApp us

Siopaella · 29/30 Wicklow Street, Dublin D02 Y037 · Every piece authenticated in-house and guaranteed for life.